1. Introduction

QI-Escrow & Title ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website (the "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic communications between you and our Website.
• When you request title, escrow, or closing-related services.
• Through forms, service requests, or other interactions submitted through the Website.

By accessing or using this Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website.

2. Information We Collect

We collect several types of information from and about users of our Website, including:

Personal Information

• Name
• Postal address
• Email address
• Telephone number
• Property address
• Transaction-related information
• Identification details required to complete escrow or title services

Non-Personal Information

• Browser type
• Device type
• Operating system
• Internet Protocol (IP) address
• Usage patterns and browsing behavior

Technical Information

• Your internet connection details
• Equipment used to access the Website
• Pages visited and time spent on pages
• Navigation paths across the Website

3. How We Collect Information

We collect information in several ways, including:

Directly From You

• When you complete forms on our Website
• When you request title or escrow services
• When you contact us by email, phone, or messaging
• When you submit documentation related to transactions

Automatically

• Through cookies and tracking technologies
• Server logs and analytics tools
• Usage and performance monitoring tools

From Third Parties

• Real estate agents
• Lenders and financial institutions
• Public records databases
• Transaction partners involved in your closing

4. How We Use Your Information

We use the information collected for business and operational purposes, including:

• To present our Website and its contents to you
• To provide requested title and escrow services
• To manage real estate closing transactions
• To communicate with you regarding services or transactions
• To fulfill contractual obligations
• To maintain accurate records
• To improve Website functionality and user experience
• To detect and prevent fraud or unauthorized activity
• To comply with legal and regulatory obligations

5. Disclosure of Your Information

We may disclose personal information that we collect or that you provide:

• To service providers who support our business operations
• To lenders, brokers, agents, and settlement professionals
• To comply with court orders or legal requirements
• To enforce agreements between you and the Company
• To protect the rights and safety of the Company and its clients
• In connection with mergers, acquisitions, or asset transfers

We do not sell personal information to third parties.

6. Data Security

We have implemented security measures designed to protect your personal information from accidental loss and unauthorized access.

• Secure servers protected by firewalls
• Encryption of sensitive data
• Restricted employee access to confidential information
• Routine system monitoring and maintenance
• Secure storage of transaction records

While we take reasonable precautions, no internet transmission method is completely secure.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

• Completion of escrow and closing transactions
• Compliance with regulatory requirements
• Maintenance of financial and legal records
• Resolution of disputes

8. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance functionality and analyze usage.

• Remember user preferences
• Improve Website navigation
• Monitor Website performance
• Analyze visitor behavior

You may disable cookies in your browser settings, though some features of the Website may not function properly.

9. Third-Party Links

Our Website may contain links to third-party websites. These sites operate independently and have their own privacy policies.

• We are not responsible for third-party content
• We do not control external privacy practices
• Users should review third-party policies before submitting data

10. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we discover that information from a child has been collected, we will promptly delete it.

11. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we maintain about you
• Request corrections to inaccurate information
• Request deletion of personal data where permitted
• Object to certain uses of your information
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.

• Updates will be posted on this page
• The revision date will be updated
• Continued use of the Website indicates acceptance of changes

13. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

QI-Escrow & Title Company
Email: privacy@qiescrow.com